Kurtis D. Higbee

 

Experience:

 

Network Manager

·         Network Administrator for the Idaho Air National Guard, NCOIC of the Base Communications Center and COMSEC Manager for the 124WG. These jobs include, but are not limited to, the following responsibilities. Monitor the Local Area Network (LAN) for the Idaho Air Guard. Install new servers including hardware and software to be integrated into the existing network to provide resources for users and their data. Integrate Microsoft Windows ’95, ’98, NT, and 2000 into a viable trouble free networking environment. Install and maintain 500 plus users on Microsoft NT servers so they can access information from the network. Add users to groups, set up their security, electronic mailboxes, grant accessibility to certain data maintained on the network, provide Internet access and interconnectivity to other users. Troubleshoot problems involving accessibility to E-mail, Internet, Intranet, CAMS, MAPPER, PC-III, Windows’95, and all Air Force Standard Systems. Install, setup, and trouble shoot, core switch (Nortel Passport 8006), routers (Cisco 4000, 2501), and switches (Nortel BPS 2000). This includes configuration and maintaining of all the aforementioned equipment. Monitoring all above-mentioned equipment through the Optivity HP Openview software to be able to remotely configure all equipment and pinpoint equipment failure. Setup and maintain the Sun Sparc station with the Raptor firewall software installed. Knowledge of UNIX is needed on the firewall. This controls access into and out of the LAN to certain restricted sites on the Internet and Air Force Systems. Install hardware and software on PC’s to be able to access the LAN with Microsoft Networking client software. Develop procedures to install Network Interface Cards (NIC) of all types in local PC’s and connect them to the network. Assign IP addresses with DHCP and statically throughout the Idaho Air Guard. Maintain established Air Force and Air Guard standards of network resources including security, backups, third party software, and hard disk maintenance through running reports and monitoring software. Identify problem areas in network usage, ineffective procedures, traffic interruptions, equipment shortcomings, and adverse trends through system analysis software and reports. Develop and maintain a home page for the Idaho Air National Guard on a Microsoft NT server accessible by all Internet users. Advise, test, install, and maintain third party software on the LAN. Train Workgroup Managers (WM’s) on security policy and procedures, adding users to the LAN, installing network hardware and software on local PC’s, and basic troubleshooting techniques. Advise user’s on time saving techniques, recommend new hardware or new software, examine current local procedures and improve them or recommend new ones. Setup and maintain the Symantec System Center that installs and updates anti-virus software and definitions to over 500 client computers. Setup and installed a 32 server KVM switch. Setup and maintain the LEGATO tape backup server.

 

·         I have had approximately 5 – 6 years experience on Microsoft Exchange with 800 – 1000 user mail database as an Exchange Administrator. I install security patches on Exchange, check connectors, joined new servers into the existing Exchange domain and have helped stand up an OWA (Qutlook Web Access) Server. I have stood up the current help desk, establishing policies and procedures at the Idaho Air National Guard and have work heavily as a liaison between users and the help desk. I trouble shoot users problems as well as network problems dealing with Exchange. I have stood up the existing DMS (Defense Messaging System) system for the Idaho Air Guard which involves creating site connectors and mailboxes with specific permissions. With DMS, Outlook and PCMCIA cards need to work together with Exchange to create a secure messaging environment. This involves installing software and hardware (ARGUS 2600) USB card readers.

 

·         As the NCOIC of the Base Communications Center it is my responsibility to ensure all Autodin traffic goes out and is received in a timely manner according to established Air Force standards. Troubleshoot circuit problems with Hill AFB, re-keying the circuit as necessary. Configure and maintain the Autodin Interface Device (AID). Generate service messages to originating stations for retransmission of message traffic. Maintain records of all outgoing and incoming message traffic. Train and help users generate Autodin messages through the use of Sarah-Lite software. Ensuring message management letters are kept current and up to date and on file for all Autodin users. Maintain local filing system for the Base Comm Center to include all Address Identification Groups (AIG’s), file copies of all incoming messages, master station logs, visitor logs, and all other administrative requirements. Maintain written procedures for processing messages through the Autodin center, incoming and outgoing. Maintain lists of users on the LAN for electronic distribution. Notify users of Immediate and above messages. Process incoming and outgoing messages according to precedence and classification. Configure the SARAH terminals to accept traffic for Gowen Field, to include the Army Guard, Army Reserves, Naval Reserves, Marine Corp Reserves, and the National Interagency Fire Center. Establish and maintain alternate route agreements with Mtn. Home AFB in case of emergency. Maintain security and compliance with all Air Force Standards established for a Base Communications Center. Establish and implement policy and procedure for Emergency Action Plans in case of Natural Disasters, Bomb Threats, and Fire.

 

·         As the base COMSEC Manager it is my responsibility to maintain the COMSEC account for the Wing Commander. This entails establishing and maintaining four sub accounts on base. Receiving material every two weeks from the Defense Courier Service (DCS) flying in from Colorado Springs to Mtn. Home AFB. Receiving material into the base COMSEC account through CM2 and placing it into safes. Verifying and ordering COMSEC user requirements. Issuing material monthly to users. Destroying COMSEC material properly and on time, according to established Air Force publications. Maintaining strict accountability for all COMSEC material on base. Training of COMSEC Responsible Officers (CRO’s) on base on the handling, storage, destruction, and accountability of their COMSEC material. Performing a semi-annual inspection of all COMSEC accounts on base. Reviewing operating instructions for all user accounts to include deployed location instructions. Maintain a COMSEC library with all AFKAG and AFI publications up to date. Maintain a file system with all corresponding message traffic from all controlling authorities, including HQ ACC, Joint Staff, and COMSEC HQ’s. Checking messages for superseded material and procedure changes on a daily basis. Establishing and maintaining the Secure Telephone Unit (STU-III) program on base. Issuing Crypto Ignition Keys (CIK’s) to users and training them in their use. Maintain and inventory all STU-III devices on base.

·         I supervise and train 9 traditional, 5 full time guardsmen and 2 full time civilians. This entails maintaining folders on all full time employees. I write annual performance reviews, job performance standards, KSA’ s for job announcements and conduct interviews for job hiring, both AGR and technician. I schedule leave time for the workers so as not to leave any area uncovered. I have counseled employees on job standards and proper behavior in the work place. For the traditional side I have conducted annual counseling and reviews for all guardsmen in my area. I coordinate coverage in all work areas, Communications Center, Network Control Center, and the Base Classroom.  I am involved in decisions on annual training, makeup UTA’s, member performance etc., all aspects of supervision.

 

Employer: Idaho Air National Guard                    Boise, Idaho

 

Dates: 1994 – Current

 

Education:

1985 - 1988                             Boise State University                        Boise, Idaho

Major - Information Systems

                        DP-210   Computer Information Systems                             3

                        M-108     Intermediate Algebra                                            3

                        IS-297    dBase III                                                             3

                        M-105     Math Business Decisions                                      4

                        M-020    Algebra Review                                                   3

                        MM-105  Business Management                                          3

                        IS-297    Computer Works                                                 3

                        AC-205   Accounting                                                           3

 

Business Courses

 

Windows NT 4.0 Server Administration / Oklahoma City, Ok./ Business (ELF)

5 Days   31 May – 4 Jun 98

Exchange 5.5 Server Administrator / Oklahoma City, Ok. / Business (ELF) /

5 Days    7 Jun – 11 Jun 98

Supporting Windows’95 / Boise, Id. / Business (Learning Center) /

4 Days 11 Mar – 15 Mar 96   

Managing Your Network with Optivity / Cheyenne, Wy. / Business (SynOptics)

2 Days 06 Apr – 07 Apr 95    

Optivity 5.X for HP OpenView / Cheyenne, Wy.  /Business (SynOptics) /

3 Days 03 Apr – 05 Apr 95    

Banyan Vines Administration / Boise, Id / Business (ELF) /

10 Days           05 Jan – 17 Jan 94

                  ANG PC/DSP Workshop / Boise, Id. / Business (Unisys) /

4 Days    03 Nov – 06 Nov 88

                  MAPPER Coordinator  / San Mateo, Ca. / Business (Unisys) /

4 Days    17 Aug - 20 Aug 87

MAPPER Run Design (Programming)  / San Mateo, Ca. / Business (Unisys) /

4 Days 29 Mar – 1 Apr 87

                  MAPPER User Workshop / San Mateo, Ca. / Business (Unisys) /

 4 Days   24 Mar – 27 Mar 87

                  Sperry System 11 Seminar / Keesler AFB / Business (Unisys) /

 2 Wks    24 Sep – 9 Oct 86

                  IPF 1100 Functional Usage (Program) / Houston, Tx. / Business (Unisys) /

 4 Days   12 Feb – 15 Feb 85

                  MAPPER 10 Operations / Alexandria,Va. / Business (Unisys) /

 4 Days   14 Jan – 17 Jan 85

                  Intermediate FrontPage 97 / Boise, Id / Business (New Horizons) /

 1 Day      3 Apr 98                                   

                  Access 97 Introduction / Boise, Id / Business (COMP USA) /

 1 Day    30 Nov 98

                  Access 97 Intermediate / Boise, Id / Business (COMP USA) /

 1 Day      2 Dec 98

 

References:

 

Ray Ellis – Home (208)461-1869

Phillip Mills – Cell (208) 250-6340

Britt C. Vanshur – Work (208) 422-5521

Neal P. Murphy – Work (208) 422-6162

William H. Shawver – Work (208) 422-5815